Tag Archives: character and credibility

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The Eclipse of Character

Character measured by known virtues like honesty and doing good works was a huge concern for classical thinkers. Why do we now find the carnival barkers in our midst more worthy of our time? 

It seems like a paradox that, amidst sufficient information to draw conclusions about the quality of a public person’s character, vast segments of the American public are unable or unwilling to notice disqualifying flaws. To be sure, humans can be taken in by scoundrels in any era. From Professor Harold Hill to Bernard Madoff, the charlatan  “on the make” is a distinct American type. Among many others, historian Daniel Boorstin was especially vivid in chronicling American hustlers with a  gift for self-promotion but a tenuous grasp on the Truth. Even when serious flaws of character become known, many of us have an incapacity to see them. Indifference also seems to be the norm, even when we will pay a deep price for believing fraudulent claims. It was so for citizens of New York’s 3d congressional district, who trusted George Santos . Years ago folks in Wisconsin fell for the the same kind of destructive character in the person of Senator Joe McCarthy. And it many be worse now; Congress has an entire “chaos caucus” of loquacious but slow thinkers.

What thoughts are reflected in those enthusiastic faces we see planted behind felonious candidates at their political rallies? Why do persons with the cultural tools to sense the mendacity of others still fail to act react appropriately? Clearly many of the nation’s collective woes are due to widespread indifference to signs indicating that a person should not be trusted to lead.

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There is a useful thought-experiment here to puzzle out why traditional virtues of character have withered in the public sphere.

Our public reasoning has become inverted. Incredibly, every new formal accusation brought against former President Trump has produced a new levels of support, as if we were talking about parking tickets rather than civil convictions for a sexual assault and tax fraud. The ostensible ‘bad news’ that in more sober times would have disqualified a leader now seems to boomerang. It is not just the shabby spews of ad hominem attacks from Trump that have given our public life an Alice in Wonderland aspect. We can find similar lapses of judgment in other leaders in business and the arts.

The word itself now seems like an antique, but virtue actually has a long history in the classical world representing the general idea of a good person.

                             Aristotle

Giants in western philosophy such as Aristotle (b. 384 B.C.) and Cicero (b. 106 B.C.) have explored the subjects of the virtuous and the good. They are mentioned here because—among their many interests—both were rhetoricians interested in how audiences react in the presence of those who would influence them. For Aristotle, a good person had high ethos, meaning a person was known for virtues that included prudence, sense of justice, temperance, and courage. Their known strengths preceded them. Persons known to be burdened with the baggage of low credibility (meaning an indifference to the Truth, or ways to test it) were seen as lacking high ethos. Having the virtue of good character is reflected in Aristotle’s famous dictum that “character may almost be called the most effective means of persuasion.”

Cicero noted much the same regarding basic morality, arguing that virtue was “the habit of the mind which makes us consistent in doing good.” If this seems too wooly, think of the doctrines in most faith traditions that require engaging in acts of service to others. Or consider the exemplary lives of Americans such as Martin Luther King, Madeleine Albright or Fred Rogers.

Aristotle’s ethical standards for an able advocate included the capacity for reasoning accurately, awareness of what is appropriate to a situation, and the mastery of language. Add Cicero’s recommendations that people worthy of our support cultivate goodwill, kindness, and benevolence. These ideas aren’t alien to us, but we seem lost in the maw of popular media that can distract us from sorting the honorable from the self-promoters.

There’s another an important twist here. In our era we tend to plant false flags that affirm loyalty to certain individuals, mistaking an act of continuous devotion as its own kind of moral absolute.  Interestingly, both philosophers centered their discussions of communication ethics on the agent. Neither had much to say about loyalty as a core virtue: a revealing fact, given the high status we now give to a person who is—not infrequently—totally devoted to an ethically flawed person. Many seem to have developed a withered form of ethics based on a fixed allegiance. What remains is more transactional, and based more on the personal rewards of a settled mind set. Put another way, we make fewer demands that others be “virtuous,” settling instead on their believability. In this realm, public figures with social capital matter more rather than those with integrity. Indeed, a person’s notoriety may be their chief asset in dominating a cultural space.

Perhaps we no longer want to be put to the test of thoughtfully assessing a person’s character. Our awareness of others outside our immediate circle is often nominal and impressionistic. If Aristotle thought the high ethos of a person was set prior to their appearance, we  tend to construct our truncated version of it on the spot. Vetting by using the standards of logic and evidence requires more effort than we are willing to give.

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Regaining a Consciousness of Character

                        My Dinner with Andre

Sometimes even a friend needs to hear that they need to have higher standards for judging the character of others.

Aristotle famously pointed out that who a person is can speak louder than what they say. He and other wide-ranging thinkers argued that one’s own personal credibility was precious: a character trait necessary to be a force for good in public discussion.  They used a phrase we barely hear today: the idea of the “virtuous person.”

We can’t say the impulse is dead. Novels, documentaries and films regularly put shallow and temporizing characters on display as negative models. Drama lets us see human frailty, keeping the idea of flawed, biased and unreliable sources visible. But the information overload that is now the norm often means that the character of a source is assessed last, if at all. To cite one instance, research shows that users of the internet for medical information are less likely to weigh the source than the “helpful” information, leaving many to bogus remedies promoted by companies whose interests are more marketing than medical.

The maw of fractured conversations we now witness across media platforms distracts us from considering the quality of sources. Narratives of dramatic events can easily draw us in to fascinating details before we have fully considered whether the core values of basic honesty and moral action have been met. Right now, for example, YouTube is full of stories about the Russian invasion of Ukraine that come from individual and private sources. These are usually hopeful but somewhat dubious assessments about Ukraine from individuals, rather than straight reporting from the field. We need to be alert to the likelihood that not every assertion is accurate, even if we want it to be.  People often get a free pass from us if their views and values align with our own.

In the Age of the Con, Who Can be Trusted?

As a culture, we seem increasingly slow to come to an awareness of another’s shortcuts around more rigorous investigation and fact-checking. Think of the claims that Elizabeth Theranos made for her rapid-result, all-in-one blood testing machines. We owe the initial awareness of her invention’s weaknesses to John Carreyrou of The Wall Street Journal. He was skeptical of the claims to investors made for the machine, and grew even more doubtful when some working at Theranos privately noted that the untested technology was capable of far less than advertised. Usually those working at a startup are as enthusiastic as the founders, hence, not very reliable if problems arise. Too much is at stake to communicate doubts. But the rare doubter within an organization who will talk may be more credible because they have placed truth higher than their own career. Like all of us, journalists must weigh the motives of a source when trying to sort out hopes from hard truths.

Personal credibility has recently received more attention in light of the leaked draft of a Supreme Court opinion for overturning Roe vs. Wade, the landmark court decision guaranteeing Americans a choice in whether to proceed with a pregnancy.  An apparent majority now seems intent on overturning the landmark 1973 ruling. Politico released the draft copy indicating that Justices Thomas, Gorsuch, Kavanaugh, and Barrett had voted with Samuel Alito to toss out the precedent. This was in spite of the fact that Gorsuch, Kavanaugh and Barrett had given public testimony at their confirmation hearings declaring Roe to be “settled law.” Critics were angry that these justices had not honored their earlier views to leave this key precedent in place.  Can future court nominees be trusted to act on their stated beliefs?

We need to consider the veracity of those whose who want to shape our attitudes and actions. Sometimes a friend needs to be reminded that they are putting their trust in the hands of someone unworthy of it. Several simple questions about sources are a good place to start:

  • Is the source in a position to know the truth or make a reasonable judgment?
  • Have other serious people supported the source’s reliability?
  • Is a person’s enthusiasm for an idea unreasonably coloring their judgment?
  • Can a source coherently explain their reasoning and evidence for an assertion?

And there’s one more question I find reassuring when answered in the affirmative.

  • Does a source have enough honesty to acknowledge not knowing enough to answer?