red bar graphic

Adrift

The Fourth Estate is in serious trouble. 

[The nation is in the midst of a continuing crisis of distraction that is weakening the habit of consuming reliable journalism].
                                              AT Image

If we want to understand how far our civil life has drifted of course we can look to what has happened to the “Fourth Estate.” That phrase was coined by a British parliamentarian Edmund Burke and adapted by American writers to describe one of the essential parts of any democracy.  A free press is what Americans now understand as the fourth addition to the three formal branches of government (Congress, the presidency and the courts). Together they work as checks on each other: a fact that is well illustrated in the First Amendment, guaranteeing a free press. Interestingly, the practice of journalism is the only profession singled out for protection in the Constitution.

We have drifted into uncharted territory when the press is no longer able to function as our eyes and ears tuned to the other three branches. I’m repeating an obvious but vital warning: the nation is adrift because we are losing the compass of the Fourth Estate. The problem is not primarily the fault of news organizations, but with those of us who no longer feel motivated to make room for the news media. The nation cannot function without a vital press and motivated news readers. Video news helps, but it tends to shun ideas in favor of action. We need the longer view that a text-rich medium more naturally provides.

                                                  Pew Research Center

The decline of the American newspaper now has its own history. Independent owners have nearly disappeared as big city papers have closed or been bought up by chains. It can be hard to find a newspaper to buy in a big city. And the papers that remain have dramatically reduced their reporting staffs. It’s also an obvious fact of modern life that younger Americans mostly consume news in fragments, having been given the endless distractions of social media. There is great reporting that remains, but the outlets producing need-to-know stories are on a shrinking list of outlets unknown to a growing portion of the population.

We can count ourselves fortunate to still have organizations like The New York Times, Los Angeles Times and Wall Street Journal. Ditto for opinion outlets like The Atlantic and The Economist. And The Associated Press still provides on site coverage of major political developments that remaining news organizations still use. But it seems that fewer media managers want straight reporting, opting for the creation of reality-based fantasies like those favored by Fox News and Newsmax.  The differences between reporting and opinion-giving haven’t changed. Real reporters depend on facts and accounts of the observable to shape their journalism. News polemicists are freer to let their imaginations shape their conclusions. Calvin Trillin recalls that old-line reporters would call these self-satisfied pieces “thumb suckers.”  And, of course, facts alone can be selectively chosen or ignored. But we better start teaching young news consumers the critical tools needed to weigh claims and evidence. (What that unit of education might look like is taken up in the next blog.) The current pattern of catching passing glimpses of national events on platforms like TicTok and Facebook will doom us low levels of understanding that will cripple our capacity for self-government.

corner frame e1601565393643

 

“Your audience has halved in recent                                  years. People are not reading your stuff.”

This grim view of the future of quality journalism was brought home in the last few weeks by the resignation of Editor Sally Buzbee at the Washington Post. Prior to her decision she refused to pull an article that mentioned the Post’s publisher, Will Lewis, as among those allegedly involved in a scheme years ago to hack into the private communications of Prince Harry and other royals. At the same time, Lewis reminded observers of his roots in the sometimes shabby standards of British journalism by trying to kill that bit of news as it was being prepared by NPR’s media reporter. The quid-pro-quo for not running the story would be an exclusive interview with the radio network. Lewis was brought on by owner Jeff Bezos to turn around falling circulation figures: a fact brought home to staffers in an early meeting. “We are losing large amounts of money. Your audience has halved in recent years,” the new arrival declared. “People are not reading your stuff.”

The Post remains one of the great American news outlets. It is disheartening it should be in so public a feud, and doubly so if the root cause is declining circulation numbers. Less scrupulous news-creation techniques of some popular forms of the press are no cure for the underlying problem of declining public interest. Will we be able to sustain a vigorous fourth branch of government when the other three legs of our civil life are so wobbly? 

Before he passed away this month, political reporter Howard Fineman worked at many “legacy” news organizations like Newsweek. But he also added a sober observation about their tenuous status. “We are in what I view as a new global world war for control of the search for the truth,” he noted. “We have to mobilize our truth-seeking strength . . . for America and democracy to survive.”

 

 

black bar

How Good Are Your ‘Soft Skills?’

question markOrganizations often talk about the value of finding employees with “soft skills,” meaning abilities to communicate and work well with others. This is not a given. In fact, current media use patterns have lessened the chances that younger Americans will need repair their initial instincts to be other-centered. Here are some questions that explore some of the dimensions of these attributes. The questions represent general patterns, with room for individual exceptions. How many did you correctly guess?
1. If I am with a work colleague and my phone rings, a reasonable course of action is to pause our conversation, offer a brief apology, and take the call.
  • A. Yes
  • B. No
2. Prior to a meeting of a work team you will lead, it’s a good idea to send around a brief agenda of items to be considered.
  • A. True
  • B. False
3. It’s ok to leave your phone on and in sight during a committee meeting, especially if it is in a silent mode.
  • A. True
  • B. False
4. Video meetings on Zoom or other services can be just about as good as meetings that happen in the same room.
  • A. True
  • B. False
5. In a meeting of colleagues it is probably better to call out someone’s mildly offensive comment immediately, rather than pointing it out to them later in private.
  • A. True
  • B. False
6. It is probably a waste of time to ask member in a new taskforce of 10 to introduce themselves before a meeting starts.
  • A. True
  • B. False
7. You have a meeting with your team. One member often contributes too much and pulls the group away from the subject at hand. Assuming everyone fits around a rectangular conference table, where is the ideal place to ask that person to sit?
  • A. Along the table length.
  • B. In a chair opposite the leader at the other end of the table.
  • C. It does not matter.
8. A problem-solving group will usually make better decisions if the boss is also in the room.
  • A. true
  • B. false
9. Generally, the human efficiency curve for most individuals increases throughout the workday.
  • A. True
  • B. False
10. The best way to prepare for remarks that you must give to a room of colleagues is to write out what you want to say so that they can be read back clearly in your presentation.
  • A. true
  • B. false
11. Being anxious before a presentation is normal and usually helpful.
  • A. True
  • B. False
12. In research on gender differences and communication
  • A. Women are more likely to favor asking for clarifications or raising questions.
  • B. Men are more likely to favor stating their opinions on a topic.
  • C. Neither are true.
  • D. Both are true.
13. Withholding making a final decision in a meeting because differences remain is most clearly associated with
  • A. Quakers
  • B. Catholics
  • C. Lutherans
14. Working in a group is likely to increase the chances that there will be dissenters who will oppose an emerging group consensus.
  • A. True
  • B. False
15. Job reviews and terminations are rarely easy for managers or employees. Even so, it is acceptable to deliver negative evaluations or separation to an employee without necessarily  meeting them in the same space.
  • A. True
  • B. False

red and black bar

 

 

Answers:

1. B. No. Something in our nature leads us to imagine an urgent message waiting in an unanswered call. But rarely do calls deserve such priority. The person(s) in your presence should be considered first. They deserve your undivided attention.

2. True. With a few exceptions it is a courtesy to all of the meeting participants to indicate the focus of the meeting. They may want to prepare. Or they might appreciate the chance to look over materials that will be considered in the meeting. It borders on the rude to spring a significant surprise on group members, if the meeting is to gain their input.

3. False. Leaving your phone screen on and in sight of others is a distraction to you and communicates your view that you may soon have something better to do. Ditto for laptops, which have turned into common props used to fake meeting-related work. New messages and e-mails can wait. Since we do not multitask well, give your attention to those in the meeting. If you feel like you really don’t need to be there, simply excuse yourself.

5448597084 e209e14be2 b

4. False. Zoom and its counterparts are useful. But because they are mediated through limited images and often poor sound, they represent a degraded way to connect. The inconvenience of being in the same space is often offset by the added communication information received when you see a whole person.

5. False. A seriously egregious comment may need an instant response, but a comment made in innocence or ignorance rather than with malice can be better addressed privately.  And forget the urge to do some virtue signaling. Criticism of another in public usually means a loss of face and defensiveness for the person that receives it. In private, the offending comment can be corrected without inflicting the deeper harm of a more public reprimand.

6. False. It is worth the time to ask members who may not know each other to introduce themselves, if their comments are brief. Our identity is affirmed in our name. It will also be possible for more of the business that transpires to be done on a first-name basis.

7. A. A rectangular table has power positions and weaker locations. On a corner side a constant contributor might be reined in by not having easy eye contact with all members of the group. That may ease their urge to dominate. The power positions are at the two ends of a table. Everyone can see people in these locations.

8. B. False. There can be extraordinary circumstances where the boss is needed to supply crucial information, but case studies suggest that participants in a meeting are more forthcoming with new ideas without concerns about pleasing the boss or guessing their preferences.

9. B. False. Count yourself lucky if this pattern cited in the question fits you. In fact most are less productive toward the end of a routine workday. A mid-afternoon “slump” is common.

10. B. False. A good rule of public speaking is to prepare notes for what you intend to say, but to stop short of preparing a manuscript to read to a group. Most of us are boring readers. We are usually more interesting when we amplify ideas we have prepared as talking points worded in what feels right in the moment. Most of us can be good at this type of extemporaneous speaking, which more closely duplicates natural conversation. But few of us have the skills of actors to breathe life into a prepared script.

11. A. True. What researchers call “communication apprehension” is common and can be useful. An extra shot of adrenaline can make you more motivated to succeed and perhaps even more animated. But repress the urge to remind your audience of your jitters. They will want to hear what you say more than they want to hear about your fears. Focus on the message, not yourself.

12. D. Both A and B are true. In settings where there may be some differences of opinion, some research indicates that men are most comfortable affirming what they believe. On the whole, women will seek ways to bridge differences in belief.

13. A. Quaker traditions value reaching a consensus before proceeding with an action. If doubts among a group exist, they would be less likely to force a vote that will end in a divided result. This is a worthy goal for any group, if not always possible.

14. B. False. With exceptions, groups tend to exert pressure on “dissident” members to accept the thinking of the majority. In some classic studies this is known as “groupthink.”

15. False. Of course it is possible to fire someone via some medium. But it is usually a cruel communication choice. When at all possible, life-altering decisions affecting an employee should be delivered face to face.

black bar

cropped Revised square logo