Category Archives: Problem Practices

Communication behavior or analysis that is often counter-productive

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Getting in Touch With Our Consciousness

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A body welcomes the chance to hear from a consciousness that is not interrupted. Walking or taking a hike without devices is a good start.

A declining capability to focus on just one thing takes us away from a useful form of consciousness that allows discoveries that a fragmented thinker may never find.  We may claim full in control of our own awareness. But modern life means that we are now up against devices that too often succeed in vying for our limited and precious attention. Losing track of our own thoughts and feelings is always too high a price to pay. To cite just one measure, American adolescents reportedly check their phones one to several hundred times a day. This is part of the digital treadmill makes us less centered than we should be.

By definition, distractions of this sort are usually detours away from focused attention. The resulting fragmentation of our time happens when the optimal continuity of some effort is broken by the wish to shift attention elsewhere. I see the pattern in myself when I notice that I am less anxious to sit through a full-length film. Short videos or articles can seem more inviting. But this website is dedicated to communicating in “the age of distraction”—be it advertising, social media, too many texts or e-mails. In the interests of our sanity, we should seek to join the declining numbers of individuals who find ways to resist most of this cultural noise. Some may try meditation, mindfulness exercises, or even taking a nap.

Of course, the goal of continuous attention to one thing must pay off with something that is worthy of the time. Given my own preferences, this would rule out video gaming, endless video watching of the ‘lowest common denominator options,” or any other sponge on time that has greater costs then benefits.

One answer to this problem is to discipline ourselves to follow a more linear pattern of involvement, even though cultivating this kind of thinking cuts against the grain of the culture. Walking or taking a hike sans phone can be a start. Your body would welcome the chance to hear from your uninterrupted consciousness.

Linear thinkers take many forms:  avid readers content to devote large chunks of time to a single work, artists happily left alone to sort out decisions that will end up on canvass or as musical notation, writers who must carefully consider their words. And of course, we’ve enshrined the image of the “mad scientist” as a loner following the threads of their research with long hours in the lab, leaving family and friends to fend on their own.

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Distraction puts us behind our ancestors, who were often better at action, meaning ownership of capabilities to deal with our place in the physical world.  By contrast, we cope with distraction by reaction to continuous inundation from the digital world.

George Frederick Handel wrote the great oratorio Messiah in spurt of nearly unbroken concentration, finishing in just over three weeks.  And imagine the sustained effort required by William Lamb’s architectural firm, who designed and prepared drawings for New York City’s Empire State Building in an incredibly short two weeks. The iconic skyscraper was completed in just over a year. Such dedication to a single task can be scaled down to what many writers sense when they don’t notice the passage of time because of their focus on their work.

Linear thinkers look forward to clearing the decks sufficiently to be able to see an unobstructed view of the horizon. Undisturbed concentration gives them the powers of insight and discovery. This is a realm of a consciousness that a fragmented thinker may never find. Unbroken attention to a task allows a first effort to build on the synergies that gather when clarity allows us to see connections that others may miss.

This ability to concentrate is more or less the reverse of the kind of segmentation of effort that is now embedded in our work and so much of our media. A reader’s time on a single web page is usually under a minute. And we are getting cues from all over that we’re not noticing our preference for hyper-compression. Consider, for example, the New York Times reporter who recently noted in passing that an individual “argued” a point on what was then Twitter.”  Really? Can a person “argue” in the traditional sense of the term—which includes asserting a claim and its good reasons—in a verbal closet of what was then a limit of 160 characters? This kind of limit is common on television news, where news “sound bites” from policymakers have been averaging around eight seconds. Meanwhile, standard editing for entertainment television has the length of individual shots lengths of two or three seconds. It is still a cinematic novelty to see a tracking shot that runs close to a minute. We now think of a Ted Talk with a maximum running length of 18 minutes as an “in depth” discursive form. No wonder college students typically dread the idea of a 70-minute lecture or a 40- page chapter. These relatively open expanses of investigation seem like the same kind of alien experience a person might experience if asked to walk for miles in Death Valley.

Sherlock Holmes wikimedia

Interestingly, one of the features sometimes seen in a person at the higher end of the autism spectrum scale is a consuming and total passion for one thing. Autism can produce laser-focused interests, making a person a challenging fit for a culture that rewards constant pivots to completely different people and activities. Psychological historians believe we can thank mild forms of autism for the achievements of Mozart, Beethoven, Charles Darwin, and Lewis Carroll. And it seems to be the dominant trait of the world’s favorite sleuth, Sherlock Holmes.

Given the misplaced importance of multi-tasking across the culture, it makes sense that there is building interest in novel ideas like the self-driving car. Negotiating roads and traffic should be linear processes. But phones, google maps and searchable music files have impaired us. Focused navigating and defense driving are increasingly at odds with what have become our current trained incapacities.  Soon it will probably be better to let a computer handle a task that we used to manage themselves. Distraction puts us behind our ancestors, who were often better at action.  Now we must engage in reaction to deal with the continuous inundation of electronic media.

If we think we have identified a significant problem here, we probably should be humbler and note that these few words on the attributes of linear thinking illustrate the reverse. The concept deserves a book more than a short essay.

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Awash in Dubious Metrics

Nationwide polls for the 2016 Republican Party presidential primaries.svg wikipedia.org

Language has a kind of expressive power that numbers cannot match. So why has so much of our research in the humanities and social sciences spurned verbal description in favor of numerical measures?

Humans are a diverse lot. Even so, research conventions dictate that explorations of the many facets of the human condition should now be represented in numbers: usually percentages, raw totals, averages, or deviations from the average on single or multiple scales. Variables are identified only if they can be operationalized and counted in some way. And while these numerical summations will sometimes give us a useful “big picture” view, they frequently distract us from seeing the enormous multiplicity that exists within human groups. This is heresy against current orthodoxy.  But hear me out.

In my own field of communication such analyses sometimes gain a thin and partly unearned patina of rigor and exactitude. Speaking broadly, they can easily become fraudulent when they are meant to represent complex internal states: for example, levels of empathy, degrees of emotion or sympathy, or when even when representing acceptance of a thing, person, or idea.  Should we be surprised that even something as straightforward as political polling is noticeably unreliable?

Governments, organizations, and publishers love “data.” Data sets are almost a prerequisite for any claim of academic seriousness. They appear to be  unassailable. Dissertation advisors routinely steer their students to work up pages of numerical summaries that may say little about the uniqueness of individual cases. Tables, scales and percentages buy a degree of credibility. As the misplaced aphorism goes, “numbers don’t lie.” But of course they do.  The appearance of a precise numerical measurement is probably the most important trope in the rhetoric of the social sciences, even when an individual measure would be more useful “opened up” with illuminating descriptions or representational stories.

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               Goffman 

Older and more discursive modes using ordinary language were once favored by an impressive group of mid-century thinkers systematically exploring cultural and individual markers. Among many others, Erving Goffman, Kenneth Burke, George Herbert Mead, and David Reisman enabled landmark advances in the humanities and social sciences. Their of use of dense description to explore underlying patterns of language usage and behavior sustained a broad range of explorations for many. As one modest scholar captivated by their probes, I could barely work fast enough to keep up with just a few of the their intellectual pathways. Their discursive modes of writing invited explorations of useful ambiguities, exceptions, and insights triggered by illuminating metaphors.

It is interesting to note that specificity of description is how narrative in all forms treats social issues. As the sociologist and rhetorician Hugh Dalziel Duncan noted, drama allows us to be “objects to ourselves.” But it should not fall only to the dramatist to witness and report another’s lived experience. Modern scholarship often needs the specificity of an individual case. One advantage is that a single study can explore an individual’s perceptions. Since these forms of awareness can vary across a population, they do the honor of treating a subject on their own terms.

Single or limited cases can also illuminate patterns evident in a portion of an entire class. Alexandra Robbins’ recent book focusing on a handful of elementary school educators (The Teachers, 2023) is surely more illuminating about current challenges in our public schools than a lot of the opaque data published every year.

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Language is expressive; numbers are not.

I encountered the useless and diminished value of numbers in a study I completed several years ago that looked broadly at sound and hearing (The Sonic Imperative, 2021) The capacity to hear requires a broader range of reference points than with other kinds of projects. Sound has its own physics, which can be represented in units of volume (decibels) or pitch (frequency). But when looking at human perceptions of sound, we must consider individual and unique variations. The gateways to every human mind are distinctive. So, our perceptions of sound, or food, or images must bend to the subject. Even while we have acquired metrics that identify many features of a person, sensory complexity is best approached phenomenologically: as experiences we can explore, but are rightly owned by the individual.

Returning to the case of sound, we surely need the precision of acousticians, engineers and others who measure and document patterns and boundaries of auditory content. We have the tools and electronic instruments to make sound discussable. And in musical notation we also have an awkward but functional way to visually represent the ephemeral artifacts of organized sounds. But a copy of a musical score is not what passes through the ear. If we want to say more about that process, we all must be phenomenologists, applying a range of descriptive forms: self-reports, dense descriptions of others, and the judgments of academic critics who have devoted their lives to appreciating what we may not notice.

To cite a specific case, some researchers have tried to measure and set out gradations of the human response of empathy, which can be triggered by an image, sound, or a simple conversation. But using metrics to describe so personal an effect is a fool’s errand. We have better tools on display in the seminal works of many cultural critics. Academia would frequently do well to give more credibility to these adequately curated impressions, resisting the urge to flatten every idea into a one-dimensional category that can be numerically expressed. Language is expressive; numbers are not. Like music on the page, numerical tallies of all sorts are mostly dead on arrival until they can be converted back into the living form they are only meant to approximate.

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