Category Archives: Problem Practices

Communication behavior or analysis that is often counter-productive

Face to Face in the Classroom

 

Source: TCNJ
                 Source: TCNJ

There are compelling arguments for the need to keep college affordable and accessible. But at what cost?  

In an informal reception on my campus, media theorist Douglas Rushkoff wondered why universities would go to the trouble of creating ideal environments for students and teachers to jointly “conspire together,” only to be so indifferent about giving these advantages up for the disembodied world of a computer screen. It was a good observation, and a reminder of how precious the idea of a physically connected academic community actually is. I sometimes wonder if sages a few decades from now will puzzle over why many academics privileged to be a part of thriving bricks-and-mortar campuses were so willing to allow the interpersonal richness of their classrooms to be eclipsed by instruction reduced to the frozen gaze of a monitor.

I regularly remind my students of the durable verity honored by leaders who run many of the world’s great businesses and institutions. As a former head of Sony Pictures noted, success usually comes to those passionate enough to want to be “in the same room” and “breathing the same air” with clients and associates. No CEO expects to successfully lead a powerful organization using Skype. The fact that there are so many people who know they must foster personal relationships surely accounts for why our airports and airliners are packed.

There are indeed compelling arguments about the need to keep college affordable and accessible. But at what cost?  We are already seeing students who have grown too comfortable alone in front of a small screen.  For many, screen time now rivals sleep time.  “Screen addiction” in South Korea that it is now recognized as a full blown mental health problem.

To be sure, online courses are cheaper to run, and may contain some compelling but necessarily “canned” presentations. Often an online “hybrid” course is only nominally “interactive.”  Feedback to the student is usually limited, unilateral with the online teacher rather than multi-lateral as happens when people actually meet in the same space.

I know that the training I’ve taken online has been completely forgettable: little different than  the maw of electronic content that washes over all of us daily.

The cost problem is also aggravated as well by unnecessary status-striving.  Too many families make decisions about higher education as if they were choosing an expensive car.  The choice may be more aspirational than practical. Money spent for tuition to an “elite” private college  certainly yields an ersatz kind of social prestige.  But the renown of many private institutions regretfully lies more in their corporatized athletic programs than their devotion to undergrads.

A lot is at stake for new a first-year student.  Will their first classes more closely resemble an airport waiting room prior to an overbooked flight?  Will the person in charge be able to learn their names?  Answer their questions?  Are the best faculty teaching freshman?  Are individual class sections intimate enough that it is actually awkward for a student to not participate?  There is real genus in the liberal arts college model of “small” classes and dedicated professional teachers.  It continues to make possible what communication theorist John Peters sees as the baseline for the richest chances at connection with others: meeting in the same space where we are close enough to touch each other.

Comment at: woodward@tcnj.edu

Debased Debates

The Kennedy-Nixon Debates, 1960 Source: Wikipedia.org
The 1960 Kennedy-Nixon Debates                          Wikipedia.org

There is a wide perception that it is the moderator’s job is to comment on lies, half truths or false claims.  But that’s the job of the other debater. In a good debate the participants aren’t answering reporter’s questions, but fact-checking each other.  

The political season always brings out a cycle of “debates” finally agreed to by cautious candidates, news organizations, and good government groups. Though everyone involved has different motives, the one most commonly expressed is that debates offer the public the chance to compare candidates side by side. In the unfettered give-and-take of a debate we are supposed to learn about issues that divide and sometimes unify those running for the same office.

And yet most of these joint appearances are a sham. As usually formatted, they can’t achieve the lofty goals they allege.

A public debate done correctly should deliver what philosophers call “dialectic:” a purposeful clash of views where claims and evidence are tested against a series of counter-arguments.  Among others, Aristotle was certain that acts of public advocacy had a cleansing effect on the body politic. He believed we are wiser for subjecting our ideas to the scrutiny of others. This may sound lofty and abstract, but most of us do a form of this when we talk through a pending and important decision. We often want friends to help us see potential problems to our proposed course of action.

In open societies such as ours we expect to hear the contrasting opinions. It’s a wonderful process when it can be properly formatted. Otherwise—and as devised by most political operatives—a political debate is usually is little more than a joint press conference.

The problem is that candidates usually fear these exchanges. They and their staffs believe that a serious gaff can sink an entire campaign. So they hedge their bets. They agree to “debates” if they are moderated by a panel or at least a single journalist. This is when the process begins to go south. It’s further doomed when each side is given only a minute or two to respond the statements of opposing candidates. These errors are then compounded with a final counter-response that is barely the length of a sneeze. As it now exists, it’s little more than a lukewarm form of political theater.

I especially regret that the national Commission on Presidential Debates that includes some of my professional colleagues hasn’t significantly altered this ersatz format. A true debate will have no more than a moderator or time-keeper to equalize participation and keep things civil. In true debates there are no outside questioners. The advocates directly address the claims and arguments of their opposites on what is usually a single broad but important subject area. Their opening remarks must be permitted to be longer than a television commercial. They listen, refute, question, and challenge each other. When one issue seems to have been exhausted, the moderator may steer the pair to a related issue and then get out of the way.

Lincoln and Douglas debated for hours by themselves without the assistance of others. Indeed, a prime form of Saturday night entertainment in the 19th Century was a formal debate in a town’s biggest venue. The whole process of seeing two leaders explain their ideas under the scrutiny of an interested audience could be invigorating. By contrast, the short question-based formats commonly in American political debates generally ruin the chance to see how much a candidate truly knows beyond the memorized sound bites that they repeat at every stop. Just when follow-up rebuttals might begin to test a candidate’s knowledge of an issue, the questioners usually interrupt and move on to a new topic.

Last year Americans could catch a series of BBC debates in the United Kingdom between Alistair Darling and Alex Salmond on Scotland’s referendum to go it alone as an independent state. These weren’t perfect by any means. But these televised clashes had the advantage of allowing both sides sufficient time to make essential arguments and extended refutations. As can be seen during weekly Prime Minister’s Questions in the House of Commons (available on C-SPAN’s website), the British expect that their leaders should be able to stand up under sometimes withering criticism from their ideological opponents.

Our system conspires to do the reverse by giving unnecessary screen time to outside questioners, thereby protecting candidates by allowing them to stay in a comfort zone of stump-speech clichés and bumper sticker retorts.  Debates should expose the relevant facts and hard truths behind a decision to support or oppose an action.  We never let the candidates go on long enough to see if they have confronted those truths.

cropped-Perfect-Response-logo.jpg