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Negative Models

Trump is an easy and often deserving target.  A President who flouts traditions, protocols and courtesies cannot help but turn himself into a negative model.

Designers of public health campaigns work to produce ads or billboards urging Americans to quit or reduce behaviors that have serious effects. They will usually use one of two persuasion strategies: a message built around positive images of people doing the right thing, or an approach using negative images that are supposed to motivate their targets to change. This second “fear drive” strategy means that the message will display examples of the problem the campaign is designed to remedy.  The “dissonance” created between the problematic and the preferred behavior is meant to create a kind of mental stress that is relieved if a person complies. If smoking around children is the issue, the central image may portray a child in a fog of smoke. If texting and driving is the problem, show what it looks like in a way that emphasizes the risks.  In all cases the final “tag” of the campaign is some form of “Don’t!”

This fear drive approach entails some form of what is called “negative modeling.”  An image of a person reading his phone while driving is used on the hope that the image is self-evidently risky. By contrast, a positive modeling approach would most likely show something like an alert driver with two hands on the steering wheel and a load of kids in the backseat. The image models the solution, and the kids are a reminder of what’s at stake.

My students love to develop fear-drive messages. Their campaigns typically give us images of students sprawled on a bathroom floor in their own vomit (“Give up binge-drinking”), children in the thrall of a video screen (“Limit screen-time for children”), or abused farm animals (“Eat less meat”). But here’s the problem.  Even these images are not as obvious as we might assume.  People don’t “read” messages in uniform ways.  And this can lead to a condition that is the black death of health campaigns. It’s called “norming the problem.” This happens when a member of the target audience tacitly accepts even negative visual representations as routine or ordinary. If that interpretation applies, the target won’t be persuaded. The problematic behavior no longer carries a stigma.

Trump Models the Wrong Values.

All of this brings me to the President.  We ought to be concerned about how his insurgent and norm-busting behavior is “read” by Americans.  To many of us, the man in the White House surely is the problem.  After all, the president is traditionally the first symbol of government that is acquired by young children. The slights, personal attacks and the violation of simple courtesies model the wrong values.

But for some Americans fed up with politics and politicians, the trashing of these norms is part of Donald Trump’s appeal. Insurgencies feed off of feelings of alienation. Conventional wisdom has it that many of the economically or politically disenfranchised share his “drain the swamp” impulses clearly signaled in his calculated disrespect. Think of something as apparently fulfilling as as a demolition derby on a warm August night. The mayhem has a certain appeal.

To be sure, the impulse to rhetorically trash core American institutions is hardly new.  Think of the Watts riots, the Detroit rebellion, and anti-war skirmishes throughout the 1960s and into the 70s. We often understood and even celebrated the messages they sent. Or think of the biting satire in media left and right that mocks banks, universities, the White House, Congress and industries like “big oil.”  Right now many Americans are not in the mood to acknowledge  the virtues of institutional effectiveness. It’s no longer as easy to honor institutions that prior generations rightly cherished.

Trump is both the beneficiary and victim of this national state of mind.  He brings out the Howard Beale in a lot of people (Network, 1976). For many, his disruptions are just fine.

At the same time, he is also an easy and deserving target.  A President who routinely ignores traditions and conventional protocols cannot help but turn himself into a negative model.  Aside from many in the GOP, few corporations or public institutions would tolerate his lies and digital rants.  And so a troubling question remains:  Have we entered a new phase in our civic space that elevates incivility?  Has Trump “normed” the Presidency downward? Will we ever be able to reclaim and celebrate the kind of generous persona that was evident in presidents like Gerald Ford or Barack Obama: leaders who respected diversity, honored supporters and critics alike, and embodied the values of reflection and tempered judgment?

writing

Everyone Needs an Editor

Who hasn’t read something, including this blog, only to find a sudden and apparently unplanned descent into verbal mayhem?  Perhaps the author didn’t notice his elbow resting on the keyboard. Perhaps the four-legged family member decided to add a few keystrokes.

Creating sentences on paper or with pixels poses lifelong challenges.  Even accomplished writers usually demur if you tell them they are masters of their craft. Most will admit to writing in drafts that number in the double digits, and most share the almost universal experience of re-reading old material with the nagging feeling that it could have been better. Writing is one skill that is rarely mastered.  Full literacy is a lifelong project. Even so, an occasional stray word left in the wrong neighborhood is not the largest problem. Difficulties arise at the other end of the continuum, where what appears “finished” to a novice is only a pale version of what could be.  Early drafts deserve to be thoroughly marked up.

Everyone needs an editor. Two sets of eyes will improve almost any text.  And why not? Academic presses often send a manuscript out to three experts for review before they green-light a book. Good surgeons often welcome another set of eyes to review scans and x-rays.  Playwrights do workshop readings to discover dead passages or weak third acts.  And advertisers use illustrators to ‘mock up’ storyboards for television commercials before they commit to a full-scale film shoot.  Rare is a  writer like John McPhee, who is so thorough in his research and phrasing that an editor seems unnecessary.

Everyone needs an editor. Two sets of eyes will improve almost any text.

I plead with my students to try out their work on others they know. This is perhaps the single best reason to have a college roommate.  But I still get projects that describe Washington and Jefferson as “too pivotal presidents,” or analyses of “communication problems that defy easy remededeys.”  And woe to folks who count on being bailed out by a computer spell-check program.  My computer was fine with the word “dissent” in the original pull-quote at the top of this piece.

These cases may sound like this need is limited to professionals. But recall the last time you read a family’s holiday letter that revealed more about one of its members than better judgment would allow. Johnny may not want everyone to know that he’s been “challenged” to complete his remedial math course. Such a letter should have been vetted by someone else with a more protective instinct.

The need for an outsider’s input is also apparent for missives that come from a manager who says too much or includes too little.  For example, it would be helpful to know the day and time for that important meeting that she has just announced. And every person mentioned in such a piece has the right to expect that their name will be spelled correctly. Smart managers will usually welcome a second pair of eyes on a document planned for wide distribution.  But certainly not all. The most insecure may not appreciate being saved from errors by more literate underlings.

Who hasn’t read this blog only to find passages where the best explanations for the sudden disintegration of a sentence is that the writer experienced an errant brain synapse?  It’s the curse of blogging that pieces are let loose in the world too soon, with the equivalent of seams gaping open, buttons missing and tags still attached.

Sorry about those slip-ups.  I need an editor.