Category Archives: Rhetorical Mastery

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A.I. and the Mastery of Spoken Language

The question isn’t just whether we are capable of making simulations of human speech but, rather, if bots can replicate the singular mind that gives form to all speech.

In Steven Spielberg’s dystopian film, A. I. Artificial Intelligence, a software designer played by William Hurt explains to a group of younger colleagues that it may be possible to make a robot that can love. He imagines a machine that can learn and use the language of “feelings.” The full design would create a “mecha”—a mechanized robot–nearly indistinguishable from a person. His goal in the short term was to make a test-case of a young boy who could be a replacement for a couple grieving their own child’s extended coma.

The film throws out a lot to consider. There are the stunning Spielberg effects of New York City drowning in ice and water several decades in to the future. But the core focus of the film is the experiment of creating a lifelike robot that could be something more than a “supertoy.”  As the story unfolds, it touches on the familiar subject of the Turing Test: the long-standing challenge to make language-based artificial intelligence that is good enough to be indistinguishable from the real thing.

Should we become attached to a machine packaged as one of us? Even without any intent to deceive, can spoken language be refined with algorithms to leap over the usual trip wires of learning a complex grammar, syntax and vocabulary?  It takes humans years to master their own language.

The long first act of the film lets us see an 11-year old Haley Joel Osment as “David,” effectively ingratiating himself to the Swinton family.  In my classes pondering the effects of A.I., this first segment was enough  to stop the film and ask members what seemed plausible and what looked like wild science fiction. I always hoped to encourage the view that no “bot” could converse in ordinary language with the ease and fluency of a normal kid.  That was my bias, but time has proven me wrong. If anything, David’s reactions were a bit too stiff to reflect the loquacious chatter bots around today. Using Siri, Alexa or IBM’s Watson as simple reference points, it is clear that we now have computer- generated language that has mostly mastered the challenges of formulating everyday speech. There’s no question current examples of synthetic varieties are remarkable.

Here’s an example you can try. I routinely have these short essays “read” back to me by Microsoft Word’s “Read Aloud” bot, which comes in the form of a younger male or female voice that can be activated from the “review” section in the top ribbon. Not having an editor, it helps to hear what I’ve written, often letting me hear garbled prose that my eyes have missed. I recall the first version of this addition to Word was pretty choppy: words piled on words without much of attention to their  intonation, or how they might fit within the arc of a complete sentence. Now the application reads with pauses and inflictions that mostly sound right, especially within the narrower realms of word usage focused on formal rather than idiomatic English.  Here is the second paragraph of this piece as read back to me via this Word function:

Of course, language “means” when it is received and interpreted by a person.  An individual has what artificial Intelligence does not: a personality, likes and dislikes, and a biography tied to a life cycle. Personality develops over time and shapes our intentions. It creates chapters of detail revealing our social and chronological histories as biological creatures. A key question isn’t whether we are capable of making simulations of human speech. And that begs an even bigger question about whether bots can replicate the unique mind within each of us that gives form to human speech.

Even tied to advanced machine-learning software, chatterbots easily use similarity to falsely suggest authenticity. And there’s the rub. Generating speech that implies preferences, complex feelings or emotions makes sense only when there is an implied “I.” For lack of a better word, with Siri or Watson there is no kindred soul at home. The language of a bot is a simulacrum: a copy of a natural artifact, but not a natural artifact itself.

Even so, we should celebrate what we have: machines that can verbalize fluently and–with complex algorithms–might speak to our own unique interests.

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Intrusive Counternarratives

[The brutal war that Russia is waging against Ukraine is a reminder that, even with obvious atrocities, the victims never have exclusive rights to tell their own authentic narrative.  Most of us are aghast at the falsehoods Vladimir Putin and the Kremlin are passing off about the nature of the conflict.  But their counternarrative to the West’s descriptions of wanton aggression clearly has consequences.  Not only do many Russians buy these dubious justifications about “de-Nazification,” but the same narrative has helped to buy the silence of Russian partners like India, Israel and China.  It is the peculiar and sometimes disturbing nature of human thought that groups can so easily entertain views that could be disproved by what is happening on the ground.]

We think that our most precious possessions are the things we have acquired or the relationships we have.  But for many people, the “right” to tell their own story looms just as large.  Narratives of our personal or tribal lives may be the keys to understanding who we are and where we came from.  But in fact they are not exclusively ours to tell.  We don’t have proprietary rights to our own personal histories.

This is both self-evident and enormously consequential. For the moment, forget the well-known fantasist narratives of Donald Trump.  We can’t even agree even about the foundational stories about our collective past.  What Christopher Columbus or Thomas Jefferson or Abraham Lincoln actually achieved will always involve contentious narratives. We can also be unpleasantly surprised by accounts of our own actions that offered by those we know.

It’s apparent that anyone can write someone else’s biography.  Even biographers who are out of favor with their subjects or never met them are frequently eager to weigh in with their own versions.  For example, we were recently surrounded by multiple narratives of the life of Apple co-founder Steve Jobs.  There’s Walter Isaacson’s 2011 best-selling biography (Steve Jobs, 2011) and the Aaron Sorkin film based on it.  Both recognize Job’s  vision for turning computing into a necessary life skill.  And both portray a garage innovator with both a knack for ingenious design and also an inability to acknowledge his co-visionaries.  Then there’s Alex Gibney’s very different documentary (Steve Jobs: The Man in the Machine, 2015) detailing a single-minded marketing genius reluctant to engage with the unpleasant facts surrounding the Chinese factories that produce Apple products.  Amazon currently lists about ten books on Jobs. The point is that we can count on each version to offer a different person to readers.

The same is true for groups that seek power or legitimacy in the larger culture by presenting what are sometimes very different accounts about their pasts and their aspirations.  What’s the story of Scientology? It depends on who you ask. How has the institutional life of Catholicism evolved since revelations of widespread child abuse were widely reported at the beginning of the new century?  Skeptics and admirers routinely compete for attention to relay their stories.  In many ways the fissures that are spread across the culture deepen over time, often expanding into complete fault lines as interested parties vie for media access to “get their story out.”

There’s a whole lexicon of useful terms to represent these divisions.  We talk not only about “narratives,” but also “contested narratives,”  “counter-narratives,” “preferred narratives,” “backstories,” “storylines,” “myths,” “legends,” “lore,” “rumors” and “histories” that are disputed as “more fiction than fact.”  Facebook champions an individual’s own preferred narrative: a kind of carefully constructed window display of one’s life. Most other digital outlets focusing on the culture of celebrity capture readers by taking a very different turn:  favoring counter-narratives and backstories.  Sometimes they are even true.

Novelists who would seem to have the advantage of exclusive use of the products of their imagination are inclined to end up in tangles of their own making when readers find possible connections to known events. Readers can also be unforgiving if a scribe borrows another’s particularly traumatic narrative.  A few years ago the prolific Joyce Carol Oates came under criticism in New Jersey for embellishing on a news story about a college student found dead in a campus garbage container. The short story, Landfill, was published in the New Yorker, to the chagrin of the student’s family and others in the region.

For all of our hope that our stories can be communicated in ways that bring us credit, the fact is that we can never claim rights to exclusivity. Ask anyone who has recently been in the news how well their views have been represented or how they were characterized. You are apt to get a response of mild frustration.  What we see in ourselves is probably not what those who retell our stories are going to report.  For individuals or groups without power this is sad to witness. Groups lose something basic when they lack the means to communicate their preferred history.  The rest of us battle on, occasionally discovering a narrative that gives us more credit than we deserve.