Category Archives: Problem Practices

Communication behavior or analysis that is often counter-productive

Teaming

Sometimes we can’t help but be part of an interaction pattern that can turn toxic.

Interactions with others can be hard to reduce to formulas.  But there are forms of interaction that can be identified readily, one of which is a pattern of exchange sometimes known as “teaming.”  We can often find it in groups, where most of the individuals know each other. As the seminal sociologist Erving Goffman noted, teams are several people who work to create a shared “definition of a situation,” “performing” a point of view that emerges as distinct from the view held by a holdout. This happens by accident or design, usually when one person in a group of three or four people is singled out and seemingly out of step. Those in agreement emerge as an ad hoc “team” that identifies and usually attempts to change the non-compliant individual. We have probably been on both sides of this equation in the long trajectory of our interactions, sometimes as part of a team, and sometimes as the outsider.

Friendship can protect us against teaming.

Bullying can be one form of this. It’s easy to imagine school days when it seemed like even friends took sides in a one-against-the-rest series of transactions. The apparent unanimity of those engaging in this kind of “micro-aggression” are encouraged by their numbers; agreement with others can easily become comfortable. By contrast, the person who is the object of the challenge may still hold fast to their view, but with probably with less comfort and a degree of isolation. Friendship obviously provides some protection. The implicit compact with make with friends is that they will be considerate and loyal, mostly avoiding conversational space that might open up and feed a feeling of abandonment.

We can imagine a scenario of a group of teens, who can so easily construct and destruct personal identity over the simplest of choices. Perhaps the scene is where three want to go on an amusement park ride that terrifies a fourth. Pressing the holdout rather than accepting their fears is a form of teaming. No wonder adolescence is likely to produce our first efforts to protect our sense of self from others.  I suspect this is why many young males find themselves to be their own best company.  They have yet to figure out how to deal with being provoked into unwanted conformity.

Teaming is an ongoing sport in office politics.  The stakes surrounding a proposed course of action may seem bigger. Egos can easily align with a given outcome.  And it is common practice to abandon the idea of a common approach to a problem that may leave at least one apparent holdout. Maybe those in the team have good reasons to hold fast. But to the holdout, the exchange can look like duplicity. The resulting feeling of betrayal is a predictable workplace complaint that some members of families are likely to share at the end of the day.

An effective leader may step in before teaming makes a decision or attitude look like a binary choice. Their goal may be to help the holdout save face.  Even better, and on an important decision, the leader may take a page from Quaker doctrine and withhold a final decision until everyone can comfortably endorse. Negotiating differences always sounds good, but may not be possible, especially if an office bully is after a firm “win.”

This dynamic of interaction is relatively obvious. But the idea is useful for two reasons. First, having a name for it helps us see it. Only then—which gets to my second point—can we query this dynamic for its negative effects a community member’s sense of self.  We’ve mentioned harms. But teaming can also be done for therapeutic reasons, is in an “intervention” intended to confront a friend with a destructive addiction. Even so, the person who is the subject of this pressure may view it differently: as a kind of ganging up, where all of the burden for significant change falls on them. Who wouldn’t experience some psychological wounds, even if the group is motivated by altruism?

black bar

Revised square logo 2flag ukraine

red and black bar

Thank you very much, but The Governor of Florida would prefer to tell your story his way.

Active Listening in the Classroom Heather Syrett.

An age-appropriate accounting of the multiform American experience is an educator’s duty.

These days a possible run for the Presidency means becoming the voice of widespread grievances held by potential voters. It’s a bit too early to know, but Governor Ron DeSantis’ and Florida’s legislative leaders seem to have mapped a path that includes taking on the educational establishment.  There appears to be no end to the state’s interest in laying down curriculum rules distinctly at odds with best practices known to schools of education, teachers, librarians and curriculum specialists. An age-appropriate accounting of the multiform American experience is an educator’s duty. But the Governor seems to favor gag orders that omit inclusion of all of the state’s citizens. Among other goals, he wants newer but widely accepted representations of gender off the table in most school classrooms.  In addition, DeSantis has replaced a university president and most of its board with fellow social conservatives, demanded the removal of “inappropriate” library books, disallowed a high school AP African American Studies course, and is attempting to dismember various diversity initiatives. He clearly prefers narratives that pull us back to the less aware years of the last century, when homosexuality was mostly not acknowledged, or insights about social injustice were limited to a few heroic figures. And forget about introducing students to what we now understand are the many sources of systemic bias. He treats this aspect of organizational life as if it were mere speculation rather than settled social science fact.

Here’s the thing. Building a description of anything in everyday language is not a neutral act. The vast and largely accepted literature in the Sociology of Knowledge reminds us that narrative cannot help but come from perspectives shaped by the particular experiences and values of a given community. Narratives evolve with shifting preferences. The question is less if there is a perspective, but which ones are in play at any one time. These systemic preferences—some harmless and some pernicious—are built into the rhetoric of human communities.

pencil

To progress beyond these limitations requires awareness.  Going the other way to denial leads us to banning rhetoric if it is “woke,” meaning that they may consider newer narratives that acknowledge more fluid definitions of gender, racial discrimination, or the situational ethics of the founding fathers. All are unsettling to anyone who mistakenly understands learning as a static enterprise dealing with “knowns” that are oversimplified into immutability. And so it follows that if a student is made to feel uncomfortable through discussion of a specific topic like the many form of the American family, a teacher is presumably supposed to retreat to some safer topic. Ditto for any topics touching on gender identity in the early elementary grades.

How does all of this look like in the classroom? One teacher in Palm Beach County recently changed her plans for a discussion about the first American woman to fly in space to omit the fact that Sally Ride was a lesbian. The teacher feared for her job if that detail was included. The same frightening logic is evident in the recent decision of a Florida College to cancel a scheduled appearance of the U.K.’s renowned King’s Singers. Someone discovered that a member of the acapella group was gay.

This land of swamps may have even more than it knows.

To be sure, no one wants to expose children to more than they can comfortably understand. And Ron DeSantis has imposed more gag rules on teaching professionals than the courts may accept. But hate bills against a lot of groups are fouling the very idea of education in the Sunshine State.

We can hope we have less to fear than we think from doctrines that pretend not to see. As Communication Theorist Marshall McLuhan once noted, school is a place where children can ‘take a break’ from their education via the mass media. For better or worse, our social and public media are infused with contemporary attitudes that are easily absorbed. And there are alternate ways for children to find their way to understanding the nature of social relations, even if they start with unfairly branded books like Todd Parr’s The Family Book, or Justin Richardson’s and Peter Parnell’s And Tango Makes Three.

black bar

cropped Perfect Response logo 1