Category Archives: Problem Practices

Communication behavior or analysis that is often counter-productive

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It Was Supposed to be Just a Thought Experiment

Does a life continue to hold meaning if it has to be sustained remotely, with devices that only deliver small fragments of ourselves to others?

A seminar I regularly teach in the Philosophy of Communication started at the end of January in a room that comfortably held it’s 16 members, most nearing graduation.  The course considers a range of eclectic thinkers, many focused on how high expectations for communicating with others runs afoul of unseen obstacles. A key premise in the course is that we overestimate what we think we can achieve when we address others. A continuous thread develops on what the effects of “disembodied” communication has done to us as a species.  For most human history life happened in small groups and communities.  Communication was in real time and close spaces.  It was the early Victorians who began to see the wonders of “communication at a distance,” triggered first by the telegraph, and later with electronic refinements that made phones, radio and all of our modern paraphanalia possible.  Charles Cooley, one of the founding figures in the discipline of sociology, took delight in the possibilities of the idea of mass communication.  Others like Henry David Thoreau were not so sure. Thoreau famously pushed for the kind of life that would be fully grounded in the world outside one’s own door. “We are in great haste to construct a magnetic telegraph from Maine to Texas,” he noted, but folks in distant places may “have nothing important to communicate. . .”

Tracing the rise of the tools that make it possible to send verbal artifacts of ourselves to others is a long narrative, especially in terms of the now accepted view that our heads are often far removed from wherever our bodies may be situated.  Demands on our attention can come from anywhere.

Did we lose too much to lose the human birthright of proximity?

One of theorists we considered was Joshua Meyrowitz, who noted that electronic media “destroy the specialness of time and place.”  Building on his concerns are other media theorists, he explores what  happens to the essential communication model of conversation when it is understood to not be direct or synchronous.  Most online platforms we use deliver content in this form. The seminar raised arguments and counterarguments about the effects of living out-of-sync with only verbal or visual fragments.

One day in March we discovered the that the essays we discussed had prepared us for more than these thought experiments.  The seminar became a distance-learning exercise created by the pandemic.  We were in our own spaces and trying to stay in touch to continue to talk about the virtues of being in the same space.

My students, who are far more savvy in using social media, suddenly faced a fully digital future where the world was to be experienced mostly from the old bedrooms they thought they had left for good when they moved to campus. And I suddenly felt like a performer without an audience. Can a seminar based on discussion of common readings really work online? Does it mean as much to connect only with words?

To be sure, campuses have the tools and platforms to deliver a lot of material to students.  But is the residential experience easily expendable?  Did we lose too much to lose the human birthright of proximity?

Most Americans who recently had outside commitments to jobs, organizations or schools are now asking a different form of the same question. Does my work flourish in close contact with others? Is the phone or a Zoom link enough? And most importantly, does a life hold meaning if it has to be sustained by others remotely?

Lately, some of my students have reported how much they miss portions of their prior circumstances based on a lot of face-to-face interaction.  I suppose that view confirmed my own bias as well.  It also made us pause to consider what we’d lost.

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1The course included a number of readings by Sherry Turkle, Kenneth Gergen and others, and three books: John Peters’ Speaking Into the Air: A History of the Idea of Communication, Joshua Meyrowitz’s No Sense of Place:  The Impact of Media on Social Behavior, and Gary Woodward, The Perfect Response, Studies of the Rhetorical Personality.

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Facing the Risks in the Soup Isle

We have a new understanding of where the “front lines” are right now, and they are much closer than the beaches of Normandy the Korean demilitarized zone.

A book series I edit includes two volumes of scholarly research exploring the meanings and feelings associated with the great monuments built in in Washington D.C.  Visitors usually look forward to seeing the elaborate edifices put up to honor Washington, Jefferson, Lincoln and others associated with the nation’s real or and sometimes imagined enemies. Most cities emulate these monuments in their own tributes, frequently featuring generals and other leaders on horseback. Statues of generals on top of a horse have become their own urban clichés.

Even so, it strikes me that all of us involved in these projects were busy cataloguing the familiar while overlooking the obvious.  In truth, scores of nameless individuals soldier on quietly doing much of the nation’s work, which can become ominously dangerous.  These men and women are often not in the sights of the hero-makers, but it’s time they were. In the time of the COVID-19 virus we have suddenly realized how much we owe our safety and perhaps our lives to nurses, doctors, sanitation workers, first responders, grocery store employees, senior-care aides, postal workers and delivery men and women.  We now have a new understanding of where the “front lines” are now, and they are much closer than the beaches of Normandy the Korean demilitarized zone.

I’ve never seen a monument to a check-out clerk from Target, an E.R. doctor in scrubs, or the employee behind the Deli counter at the local grocery store. Right now their heroism during hurricanes, natural disasters and especially this virus seems much more tangible than the tributes to individuals who have been affiliated with battle-ready organizations, but never had to consider the possible dire consequences of helping a customer. It’s interesting that the iconic actor John Wayne fought World War II and the Vietnam War only from the soundstages of Hollywood, keeping up his faux toughness with a heedless and rabid form of anti-Communism. And yet, for all of these dubious achievements he’s been honored with his name on a major American airport. Sometimes we seem to miss the greatness of people around us doing essential work.

We should have the grace to realign our thinking to more clearly honor that those who have the patience and perseverance to show up and provide help when the health and lives of Americans are in peril. They deserve our gratitude and far more recognition.