Category Archives: Problem Practices

Communication behavior or analysis that is often counter-productive

sound file spectrum 2

When More is on the Menu

Little wonder that noise is the most common complaint about eateries of all sorts.

It is not uncommon for restaurant critics to write reviews pointing out sound levels in even expensive establishments that are “abusive” and “overpowering.”  A reasonable noise level at a restaurant should be about 65 decibels. But many easily top 85 or higher. (This measurement scale is logarithmic; every few decibel increases roughly doubles perceived loudness.) Little wonder noise is the most common complaint about establishments of all sorts. Then there is often music thrown in to add to the aural chaos. City retail rents tend to dictate many tables in small rooms. Add in the bar culture in some watering holes and you’ve come close to replicating the sound energy on an airport runway.

osha db chart 231x300 2This is not just a big city problem. Eateries in my small-town generally have the same issue. More tables potentially increases the take for an establishment on a good night, not to mention that diners almost on top of each other get the incidental chance to try out a neighboring meal.

For all of this we have a peculiar solution from former restaurant critic Pete Wells, suggesting Apple’s AirPods Pro 2. These earbuds act as “over-the-counter hearing aids for mild to moderate hearing loss, adjustable to your own ears.” His recommendation is based on the “Conversation Boost” mode, which “uses directional microphones to isolate and amplify voices that are directly in front of the listener. Ambient Noise Reduction dampens sound coming from other angles.”  The irony, of course, is that the use of these amounts to taking a tiny public address system with you to dinner so you can hear the person at the same table. Count that as another weird 21st Century fix.  The A.I. image at the top shows what this might look like.

A continuous piling on of high decibels can leave a person at risk of cardiovascular disease. That’s a considerable distance from the 120 decibels that can produce permanent hearing loss: incidentally, a real risk for kitchen workers and musicians of all sorts.  Even so, many of us don’t notice the problem. We are used to moving through environments that push at the margins of aural comfort. Some of us are natural stoics, bearing the burden until it is mentioned by others. This is one reason excessive sound volume is a contributor to stress. As ambient sound turns into a roar it stretches the natural elasticity of our patience. In the end, we feel drained and fatigued without exactly knowing why.

My advice for a reasonable shot at an evening when you can hear your dinner companions:

  • Avoid restaurants known for hosting big groups and celebrations. Crowds of people at one table tend to encourage others to talk louder to be heard. If you end up seated next to a wedding party or birthday celebration, you are probably in for a night of lip reading.
  • Dine out mid-week more than weekends when restaurants are less crowded.
  • Think of “old school” restaurants that are elaborately decorated or filled with booths. High ceilings, carpet, and the luxury of space between tables that can significantly lower decibel levels.
  • Though they are usually not cuisine hotspots, hotel dining rooms are usually a spacious refuge.
  • Consider take out.

black bar

Wondering What We Have Become

More than we may want to acknowledge, a large segment of the society is comfortable buying what Donald Trump is selling.

In a recent opinion piece in the New York Times Columnist Carlos Lozada wrote that “throughout Trump’s life, he has embodied every national fascination: money and greed in the 1980s, sex scandals in the 1990s, reality television in the 2000s, social media in the 2010s. Why wouldn’t we deserve him now?” Lozada notes that “the tragedy is not that this election has taken us back, but that it shows how there are parts of America’s history that we’ve never fully gotten past.”

G 7 meeting june10 2018 Jesco Densel photographer

The same view is quietly expressed in peer nations. Many believe we live in a culture awash in sensation-seeking and shallow pursuits. Even a sober friend of the U.S., former German Chancellor Angela Merkel, wonders what is going on. She expressed “sorrow” at Trump’s election because of her own experiences in his presence at international meetings. “He was obviously very fascinated by the Russian president,” she wrote in her new memoirs. “I had the impression that politicians with autocratic and dictatorial traits captivated him.“ She also recalls the telling incident when he refused to shake her hand: an early clue to his basic rudeness. His aberrant behavior then was less focused on how the international community might solve common problems and more on the chances to exploit them.

The grifter is a familiar sometimes admired American type. More than we want to acknowledge, the avaricious President-elect is more like us than we might admit.

At its worst, American culture has shrunk from the idea of the common good or acceptance of the values and actions of humane and shared power. Our cultural interests seem to have narrowed to the shorter purview of how politics affects the acquisition of things or experiences. We may be comfortable, but we resent those who have even more. Hence, the price of gasoline matters more than attempts to mitigate the effects of its overuse. And vacationing like a prince can occur in the absence of awareness of basic realities like the monstrous American carbon footprint. According to the World Bank, the U.S. is far ahead of other nations in per capita consumption, doubling the rates of other peer states like France and those of Scandinavia. The idea of sufficiency doesn’t really apply. We have more clearly turned ourselves into exuberant materialists.

In the process of trying to purchase our way to a Mar-a-Lago of comforts, our older children now acquire huge amounts of consumer debt, most Americans drive fat cars, and cities are designed to accommodate them. Black Friday and Cyber Monday seem to have become national holidays for expressing our accumulated abundance. Many have forgotten the collective values once fostered by presidents, including sacrifice for the good of other democracies, or honoring our birthright commitment to accept new arrivals. As Lozada notes, in America there is “a long tradition of xenophobia — against Southern Europeans, against newcomers from Asia, Latin America and the Middle East.”  Under the next President this embedded habit is in danger of becoming a core American principle.

Beyond of love of things, where is the compensating consciousness of the nation’s giants of art and literature? The first Trump White House was mostly a no-go zone for concerts. I suspect the Scottish and Italians have a better collective awareness of titans in their shared past. The Japanese, British and Swedes seem to be ahead of us in protecting their nations’ natural assets. Even the simple pleasures of using nearby public spaces seem overlooked, with many localities barely providing basic amenities like sidewalks or housing for the destitute. In economist Kenneth Galbraith’s words, our mantra seems to be to amass “private wealth” even at the expense of “public squalor.”

Of course broad generalizations are subject to many exceptions. “We” can only be a suggestive pronoun when broadened to represent an entire culture. And the U.S. covers a large part of an entire continent. But 63 million Americans voted for Trump in 2016, and a commanding 76 million this time around. His bluster and fakery does not represent everyone. But many accept his forged identity as an achiever and a builder. As Daniel Boorstin noted long ago, America is the natural home of the “man on the make:” the striver who delivers more bluster than truth about achieving material success. With our now ominous avoidance of serious cultural ideas and ideals, more of us are willing to rely on the thinest of impressions to  to buy what Trump is selling.