Category Archives: Models

Examples we can productively study

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The Impermanence of Our Best Efforts

We are going to need some novel words in English to express the empty feeling of seeing our careful efforts depart for wherever pixels go to die.

Slate writer Julie Lee recently wrote a piece with the useful but troubling reminder that, in her words, “our digital lives are too fragile.”  Like all of us, she has noticed that digital platforms are slippery. They constantly change and expect that we will adapt. Lee arrived at this conclusion after a free-access internet site that she used to save her work suddenly put up a full paywall. That meant that she would need to pay to have her pieces held in Evernote’s archive. Lee saw the implications, wondering if it was within her rights to retrieve her work using the site’s prior terms.

On a more prosaic level, I set up a new mobile phone several months ago, only to have it malfunction recently, requiring the service provider to force a complete restart, wiping it clean of all the apps, contacts, and settings I had arranged. These experiences are not unlike discovering that a frequently used organization has suddenly experienced a kind of brain freeze, with the surprising result that they can find no record of any prior contact. If  log-ons fail, a person’s account may go into a limbo made worse because organizations typically reject any effort to set up a new account because “someone else” has your name. If we needed reminders—and we don’t—the capricious digital world can change the terms of service at any time.

We have extended ourselves into this electronic ether perhaps forgetting that organizations eventually want to monetize our use of them. The idea of paying for media access is hardly new. Our grandparents duly paid to receive a morning paper or the most recent issue of Time Magazine. But our implicit contract with a given platform is usually less stable. Platforms in the informational world often start with the tempting bait of free access, usually in exchange for exposure to a modest number of advertisements. But these same sources can easily devolve into a “pay to play” policy, as Lee found out. Even the vital news source of the Associated Press is now asking for donations to support their website, which remains pleasantly packed with accessible content. Will that change in the future if they move stories behind their own paywall?

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Lee’s concerns extend further to creative work that we release into the world in outlets curated by others, and subject to terms of service that may include the withdrawal of access to material that we thought was ours. As digital journalists who have seen their companies vanish can tell us, nothing that enters our world using pixels is necessarily permanent. As I have noted in earlier essays, Apple software usually does not give users or other tech companies anything close to full access.

If the idea was not already with us, we would have had to invent the concept of a library that can function as a long-term repository for ideas and images. There is some comfort in knowing that a hardcopy book launched into the world will have a small chance at permanence on a bookshelf. Libraries eagerly purging their paper documents should think again.

Everybody is Now I.T. Person.  And Most of Us Aren’t Very Good at it.

Those of us who live extensively in the digital realm can be impressively productive. But it is also the case that the amount of time we must take to simply maintain access can be excessive. My gloomy effort at phone recovery took a half day, not unlike the previous day’s similarly futile effort to convince Adobe that I should be able to make a minor change on a homegrown PDF file. It turns out that I needed to pay more for that basic editing privilege.

Notwithstanding the library model, perhaps we are evolving to a new norm of cultural impermanence, where most current content or personal data will be lost or unavailable.  A.I. probably makes this shift more likely, where only the ill-fitting skeletons of borrowed tropes will be thrown into “new” messages to live another day.

Even so, we are going to need some new and novel words to express the empty feeling of seeing our careful efforts depart for wherever pixels go to die. For my part, in this new year I vow to not allow the digital demons to devour hours that could be used more productively.

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The Language of War is One of Its Early Victims

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Language is frail and easily weaponized in a brutal struggle.

The current war in and around Israel is another reminder that how we describe conflict to ourselves and others usually falls far short of representing the complexities on the ground. Even those on the scene have reclaimed the phrase “fog of war” to note that soldiers may not have a sense of what is even going on even in the next block.

The Greek dramatist Aeschylus gave us the important aphorism that “truth is the first casualty of war.” It’s a familiar but timely reminder that our verbal attempts to grasp the chaos of conflict will usually be framed by what individual parties need to believe. In addition, the natural economies of language—“they” and “us,” for example—work against discovering and noting the sprawl of state players, many of which believe they are fighting to preserve different goals and values. Add in the modern requirement for journalistic brevity, and the resulting language will do us few favors.

Examples of the problem are easy to find. The claim by Israeli leaders that they want to “wipe out Hamas” applies a singular label to an enemy that is, in reality, made up of active fighters, writers, sympathetic neighboring states, equipment merchants and sympathizers, in addition to their families and friends. In fact, there is a kind of Fascist logic in talk of “wiping out” any class of residents in a given area. The phrase may have rhetorical power, but it is also brutal and blind, misrepresenting a group as a single entity.   Even beyond the moral myopia of the idea, attempts at genocide of an entire class of people rarely succeed, and usually boomerang by producing more sympathizers.

This pattern of neatly labeling the enemy produces a kind of two-sided view of conflict that is, again, and closer to reality, more like at least a six-sided conflict. Current parties include parts of the Israeli government, Israeli citizens who oppose their leadership but support its military objectives, those who don’t, Gazans and others in the West Bank who do not support Hamas, a large cadre of other nations that have disowned the violent tactics in both Hamas and Israel’s response, neighboring states-including Iran and the United States–lending support to different parties in the conflict, and NGOs who want to restore peace and provide for the needs of displaced residents.  An expert on the region’s tensions could undoubtedly add additional players, as the New York Times’ Thomas Friedman did in noting that there were really many sides.  The widespread talk of two factions thus fails to see a multidimensional scene better characterized by polygons with as many faces as a pair of dice.

Two-sidedness also feeds the easy and lazy charges of anti-Semitic and anti Muslim bigotry.  Such negative characterizations leveled against a critic may properly apply, but they can also be misused and difficult to refute, since slurs can be characterizations of unknowable intentions.

To be sure, journalists can only do so much under sometimes harrowing conditions. News producers usually set tight limits on reporting from any location. And the questions asked by studio anchors mostly seek simple answers that implicitly ask an on-site correspondent to set aside important but subtle points. Then, too, many covering wars are flown to the scene on short notice, without having sufficient time to gain the insights that came more naturally when news organizations maintained resident foreign bureaus.

A counterargument to the problem of inadequate language often concludes that images will offer details that can only be clumsily named. Scanning details of a scene of combat can be illuminating. But these kinds of pictures have their own problems. An important limitation is that any well-placed image online or in a new account usually takes on the role of being a synecdoche, meaning we tend to do a mental sleight-of-hand to let an image stand for the whole. We typically see the total destruction of apartment blocks, or victims who have had their whole world has been turned upside down. To be sure, we need the images. But a camera pointed at any place or cluster of victims will do a better job of revealing physical and expressive conditions more than a dynamic view of the conflict that we must  understand. Images personify feelings and effects; they are not primarily about ideas. The best discussions of a conflict include elaborate chronicles of the motivating ideas and grievances that have led to the breakdown of civil life.

There is no question we need to communicate to get ourselves out of wars. But the talk and the riveting images will fail us if they further weaponize the oversimplified “sides” in a struggle.

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