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Resolutions for Better Communication

                                                            Denver Colorado’s Civic Center

It’s time for the annual ritual of making promises to ourselves about what we will change in the coming year.  In that spirit, consider a few resolutions that would make us and those we care about better communication partners. 

  • Resolve to be a better listener.

    Becoming an engaged listener is like losing weight: it’s harder than it sounds.  It requires momentarily giving ourselves over to what another is saying.  That must include minimizing other distractions, turning off the far too loquacious chatterbox camped out in our brains, and accepting the challenge of bringing our full attention to another. We can’t do this with everyone all the time.  Listening for nuance is work.  Start with the people that matter most.

  • Protect your soul by deciding to be a more thoughtful gatekeeper and information consumer.

    We allow a lot of worthless messages into our lives:  junk journalism, junk advertising, aimless web-browsing, mean-spirited trolls and the self-obsessed. As tech writer Farhad Manjoo noted last year in the New York Times, the Internet is “loud, shrill, reflexive and ugly.”  It “now seems to be on constant boil.”   So it takes far more personal discipline to keep this stuff at bay and to hold on to our social equilibrium.

    The key is to stay in the discursive world of long-form discourse as much as possible, spending time on articles rather than tweets, in-depth journalism instead of ‘news summaries,’ films in place of youtube videos.

  • Work to put a reasonable limit on the time your children spend with all kinds of screens.

    The American Pediatric Association recommends that children under two spend no time in front of screens.  They need more interactivity as they begin to grow.  Remember that “virtual reality” is a desert compared to the natural world.  Rediscover local parks or just the simple pleasures of a walk around the block.  With my own grandkids it’s been fun to relearn the truth that even young children are naturally weatherized.  Most love to be out and active even in the cold.

  • Resolve to save important feelings and information for face to face discussion.

    Proximity with others usually brings out the best in us.  Media that act as surrogates for ourselves (even misnamed “social” media) offer only selected approximations of the real deal.

  • Listen to more music.

    Because it’s almost exclusively the language of feeling, music unites us in ways that ordinary rhetoric can’t.  A friend reports that Mozart has been a nice escape from the numbing effects of recent political news.

  • Help seniors take a break from television news.

    We have convincing research that many older Americans succumb to a deep and unhealthy pessimism fed by too much news and mayhem. Television is often how they pass the time, especially if they live in a facility.  Do what you can to show them the more normal world outside their door.

  • Don’t believe everything you read.

    Apply some healthy skepticism to both real news stories, as well as the paid “clickbait” stories that are often nearby.  In 2016 has shown us anything, it’s that too many Americans form attitudes from conjecture and misinformation, often from low-credibility sources.

  • With the possible exception of those strange relatives up in Duluth, resist dividing the world into “us” and “them.”

    We may think in simple binaries.  But In the end, the complexities of individual lives will always deal the deck that we and others have to play.  Even after this brutal presidential election we need to find the intellectual honesty to acknowledge the inadequacies of our labels.

                    Happy Holidays!

We May Need to Start Teaching Conversation Skills

Julie Delpy and Ethan Hawke in Before Midnight Source: U-tube
Julie Delpy and Ethan Hawke in Before Midnight        Source: U-tube

There are good but troubling reasons to predict a redesign of the K-12 curriculum in the next decade to explicitly teach conversation skills.

It’s easy to imagine that our absorption with digital media will soon require adjustments to school curricula to formally model the process of engaged conversation.  With rates of attention to screens at astronomical highs, Americans seem to be spending less time directly conversing with each other in the same physical space.  And while it has become a cliché to bemoan “the lost art of conversation”—virtually every parent of a thirteen year old will express this in some form—there are good reasons to expect a redesign of the K-12 curriculum in the next decade to explicitly teach and model the skills of direct engagement.  Schools with low teacher-to-student ratios already do this as a pedagogical style.  It’s natural to put learning within a conversational frame.

To understand the importance of conversation we need to remember that the central model for communication is the dialogue.  From the dialogues of Plato to the advocacy-saturated screenplays of Aaron Sorkin, the act of talking with another is taken to be the generative source of how we discover who we are and what we believe. By comparison, a monologue can seem like an orphan: a living thing withering without its natural counterpart.

The Greeks were among the first to enshrine the truth-testing as a representative purpose of entering into direct discussion. The power of “dialectic”–the give and take of discussion–is not simply as rhetorical decoration for professional philosophers.  We know what’s at stake every time our ideas or preferences are challenged by others. Can we successfully respond?  Can we defend what we believe?  Conversations do not have the sparkling repartee of a dinner with André. But they need the feature of putting two people in the same space to be immediate interlocutors with each other.  Anonymous comments added at the bottom of an online post just won’t cut it.

Consider Richard Linklater’s wonderful trilogy of films about love gained and lost—Before Sunrise (1995), Before Sunset (2004), and Before Midnight (2013).  All of these popular features are constructed as extended conversations over the life cycle of a relationship. Linklater wrote the films with Julie Delpy and Ethan Hawke, the actors who fully embody the couple. A viewer ends up enthralled not because of what they do, but because of what they say. They are alive to the world and the choices they’ve made. They appear to know each other in ways that couples who have become mute cannot match.

Another important writer/director makes the same point by giving us just the reverse: fascinating models of conversation that have metastasized into something more toxic. David Mamet is known to audiences and actors as the creator of encounters crippled by stilted exchanges.  His characters typically flounder in a choppy surf of incomplete sentences, corrosive asides and blank stares. In films like Glengarry Glen Ross (1992) and The Spanish Prisoner (1997), they mostly pay the price.  Misunderstandings are compounded.  Distrust begins to flourish.  And characters are unable to complete thoughts without resorting to abusive threats.

By contrast, young kids are natural conversationalists. Most  like to talk. They want to exercise their growing curiosity about others. Reading a book with a child is often a delight (unless you are in a hurry) because almost every page is an invitation for commentary and questions. Reading is not the solitary activity it becomes in adulthood.  With more age, the conversational impulse isn’t necessarily killed, but it’s smothered in packaged media content that is still mostly one-way. As it is now, a child in a home brimming with screens seems to be pushed to move from early loquaciousness to comfortable spectatorship. Most of my colleagues note that coaxing even high-performing college students into conversational can be a challenge.

This will all need to change if we want to produce a new generation of active listeners and engaged problem-solvers.  We are simply going to have to start earlier to teach and model the kind of animated conversational skills that define what it means to be fully alive to the moment.

Comments: Woodward@tcnj.edu